Privacy Policy

Understanding our Privacy Policy

When you purchase a product from our store, as part of the buying and selling process, we collect the personal information you provide to us, such as your name, address, and email address.

When you browse our store, we also automatically receive your computer's IP (Internet Protocol) address, which provides us with information about your browser and operating system.

Email marketing (if applicable): With your consent, we may send you emails about our store, new products, or other updates.

ARTICLE 2 – CONSENT

How do we obtain your consent?

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase, we assume that you consent to our collecting and using that information for that specific reason only.

If we ask for your personal information for a secondary reason, we will ask for your explicit consent.

How do I withdraw my consent?

If, after giving your consent, you change your mind, you may withdraw your consent to us contacting you or to our continued collection, use or disclosure of your information at any time by contacting us at:
support@BelleEtVraie.com (MyClothos address replaced with the Belle & Vraie® version).

ARTICLE 3 – DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

ARTICLE 4 – SHOPIFY

Our store is hosted by Shopify Inc. They provide us with the e-commerce platform that allows us to sell our products and services. Your data is stored through Shopify's data storage systems, databases, and general applications on a secure server protected by a firewall.

Payment :

If you choose a direct payment gateway, Shopify stores your credit card information. This data is encrypted in accordance with the PCI-DSS (Payment Card Industry Data Security Standard). Your transaction information is only kept as long as necessary to complete your purchase, and then deleted.

All direct payment gateways comply with PCI-DSS standards, managed by the PCI Security Standards Council (Visa, Mastercard, American Express, Discover, etc.).

You can consult Shopify's Terms of Service or their Privacy Policy on their official website.

ARTICLE 5 – THIRD-PARTY SERVICES

In general, the third-party providers we use only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.

Some third-party providers, such as payment gateways, have their own privacy policies regarding the information we need to share with them for purchase transactions. We recommend that you read their policies to understand how your data is processed.

It is important to note that some providers may be located in a jurisdiction different from ours or yours. Therefore, if you choose to proceed with a transaction using a third-party service, your data may be subject to the laws of the jurisdiction in which that provider is located.

For example, if you are in Canada and your payment is processed in the United States, your personal information may be subject to U.S. laws, including the Patriot Act.

Once you leave our site or are redirected to a third-party site, this Privacy Policy no longer applies.

Links

When you click on certain links in our store, you may be redirected away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their policies.

ARTICLE 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to prevent loss, misuse, unauthorized access, disclosure, alteration, or destruction.

When you provide us with your credit card information, it is encrypted via SSL (secure socket layer) and stored with AES-256 encryption. While no method of transmission over the Internet is 100% secure, we comply with all PCI-DSS requirements and apply recognized security standards.

ARTICLE 7 – COOKIES

Here is a list of the cookies we use. We list them so you can choose whether or not to accept them.

_session_id : unique identifier, allows Shopify to retain session information.
_shopify_visit : used for internal statistics, kept for 30 minutes after the last visit.
_shopify_uniq : counts the number of visits from the same customer, expires at midnight the following day.
cart : unique identifier kept for 2 weeks, stores cart information.
_secure_session_id : unique, session identifier.
storefront_digest : unique identifier, used to verify access to the store if a password is enabled.

ARTICLE 8 – AGE OF CONSENT

By using this site, you declare that you are of legal age in your region or that you are of legal age and authorize the use of the site by your minor children.

ARTICLE 9 – CHANGES TO THIS POLICY

We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon posting on the website. If significant changes are made, we will notify you here.

If our store is bought out or merges with another company, your information may be transferred to the new owner.

ARTICLE 10 – SMS MARKETING

SMS marketing and notifications (where applicable): By entering your phone number at checkout, you agree to receive SMS notifications regarding your order (including abandoned cart reminders) and marketing offers. You can unsubscribe at any time by replying STOP. Message rates may apply.

QUESTIONS AND CONTACT INFORMATION

To access, correct, modify or delete the personal information we hold about you, or for any questions, please contact our Privacy Officer at:
support@bellevraie.fr

What is a Privacy Policy?

A Privacy Policy is a legal document describing how a company collects, uses, protects, and shares personal data. It informs you of your rights regarding your information. Our policy clearly explains what data we collect, why we collect it, and how we protect it. Transparency is essential for building trust.

Why is your privacy important?

Your privacy is essential because, in today's digital world, personal data can be easily exploited. We protect your information from unauthorized access, and you retain control over your data. You can choose what you share with us and request the deletion of your information at any time.

How we use your data

We use your data to improve your experience, personalize content, and optimize our services. We never sell your data to third parties. We only share it when required by law or to protect our rights. We are committed to managing your data responsibly and solely for legitimate purposes.